Job Title: 3 Premium Master Agent Territory Leads – Wave Mobile Money Jobs 2022
Organization: Wave Mobile Money
Duty Station: Kampala, Mbale and Mbarara, Uganda
Wave Mobile Money Profile:
Wave Mobile Money is building a cashless Africa – starting in Senegal, Cote d’Ivoire, Uganda & now in Mali. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash. We’re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don’t always work, you can still send money with Wave.
We’re looking for resourceful and outgoing Premium Master Agent Territory Leads who are excited to help us launch and grow our premium master agent network operations. You will travel around the region assigned as needed supporting the rollout of premium master agents.
Roles and responsibilities:
Premium master Agent outlet rollout: You will work with different field operations teams to onboard and roll out premium master agent outlets in different regions and be their point of contact.
Agent Quality – Ensure that all premium master agents.
are compliant with all legal and policy requirements
have executed valid contracts
are trained on the contents of the contract before signing the contract
are well branded and have the necessary supplies
Master Agent Liquidity Management – Coordinate monitoring cash/float availability at master agent locations in cooperation with our liquidity and regional teams.
Risk Management and Routine Visitation – Report on emerging issues and assess the performance of master agents in your region.
Master Agent Churn – Identify underperforming master agents, close them, recover Wave items and equipment, and ensure that branding material is removed.
Be the primary contact person for all master agent network acquiring & Wave products in your assigned region
Champion excellent customer service among master agents within your assigned region
Training- Ensure that all customer service executives and teams at master agent outlets are thoroughly trained
Three years of experience in agent network and liquidity management.
1+ years experience in developing, building, and managing partnerships
Fluent in English and any other local languages for the four major regions of Uganda
Willing to relocate to the assigned regions.
Proficiency with Google spreadsheets
Demonstrated high levels of integrity.
Highly analytical in your approach to problems with attention to detail
Experience working across multiple regions will be an added advantage
Are intellectually curious, creative in the way you go about tackling problems, and embrace failure as an opportunity to grow
Demonstrate tenacity and a willingness to go the distance to get something done
Are comfortable over-communicating and overreaching to make sure nothing falls through the cracks
Adjust quickly to changing priorities and conditions and cope effectively with complexity and change
Are excessively detail-oriented and seek to achieve excellence in everything you do
Have developed processes and training with minimal guidance and have implemented them in the field
Have experience in partnerships management.
How To Apply for Wave Mobile Money Jobs 2022
All interested and qualified candidates should apply online at the link below.
For similar Jobs in Uganda today and great Uganda jobs, please remember to subscribe using the form below:
No employer should ask you for money in return for advancement in the recruitment process or for being offered a position. Please contact Fresher Jobs Uganda if it ever happens with any of the jobs that we advertise.