Samasource Uganda Jobs 2021 – IT Support Specialist

Job Title: IT Support Specialist – Samasource Uganda Jobs 2021

Organization: Samasource Uganda

Duty Station: Gulu


Samasource Uganda Profile:

25% of the Fortune 50 trust Samasource to deliver secure, high-quality training data and validation for the technology teams driving humanity forward. From self-driving cars to smart hardware, Samasource fuels AI. Founded over a decade ago, we’re experts in image, video and sensor data annotation and validation for machine learning algorithms in industries including automotive, navigation, AR/VR, biotech, agriculture, manufacturing, and e-commerce. Our staff are driven by a mission to expand opportunity for low-income people through the digital economy, and our social business model has helped lift over 50,000 people out of poverty.


Job Profile:

The IT Support Specialist is responsible for ​ ​supporting the organization’s network infrastructure. You will serve as a key partner to the IT Manager and reporting directly to this role.


Roles and responsibilities:

  • Support the organization’s network infrastructure and services like the LAN, print services and email.
  • Manage the installation of new versions of the systems and troubleshoot ad-hoc user problems in its functioning.
  • Provide ICT related support and guidance to stuff Conduct and supervise ICT preventive maintenance activities.
  • Installing, configuring, upgrading and repairing PC hardware and software Conduct periodic backups of the identified information systems.
  • Participate and assist in the organization of ICT related training for the stuff.
  • Logging of incidences in an accurate and informative manner as and when they occur.
  • Create and maintain ICT configuration database for both hardware and software.
  • Keep abreast of technological developments, current initiatives and changes in ICT and appraise the management accordingly.


Minimum Qualifications

  • The applicant must hold a Bachelor’s degree in Computer Science or a related discipline.
  • Possession of CCNA, MCSE, MCITP or any relevant professional certification an added advantage.
  • One to two years of experience in IT support role.
  • Strong communication, interpersonal, organizational, and time management skills
  • Passionate, highly self – motivated, energetic and enthusiastic team player.

Our Benefits: Samasource offers competitive compensation commensurate with experience and a full benefits package, including medical, pension scheme, annual leave, paid disability insurance, and professional development opportunities.


How To Apply for Samasource Uganda Jobs 2021

All interested and suitably qualified candidates should submit their applications through the links below.

Click here


Closing Date: 10th April 2021 




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