Sama Uganda Jobs 2021 – Fresher IT Support Specialist

Job Title: IT Support Specialist – Sama Uganda Jobs 2021

Organization: Sama Uganda

Duty Station: Gulu, Uganda



Sama Profile

25% of the Fortune 50 trust Sama to deliver secure, high-quality training data and validation for the technology teams driving humanity forward. From self-driving cars to smart hardware, Sama fuels AI. Founded over a decade ago, we’re experts in image, video, and sensor data annotation and validation for machine learning algorithms in industries including automotive, navigation, AR/VR, biotech, agriculture, manufacturing, and e-commerce. Our staff is driven by a mission to expand opportunities for low-income people through the digital economy, and our social business model has helped lift over 50,000 people out of poverty.

  • Featured in Forbes: How to Train Your AI  Dragon (Safely, Easily, and Without Bias)
  • Read about our funding raise in TechCrunch!
  • Sama Press Page



Job Summary

In preparation for Sama’s next phase of growth, we are searching for a seasoned IT Support Specialist. You will be responsible for ​ ​supporting the organization’s network infrastructure. You will serve as a key partner to the IT Manager and report directly to this role.



Roles and Responsibilities:

  • Support the organization’s network infrastructure and services like the LAN, print services, and email.
  • Manage the installation of new versions of the systems and troubleshoot ad-hoc user problems in its functioning.
  • Provide ICT-related support and guidance to staff. Conduct and supervise ICT preventive maintenance activities.
  • Installing, configuring, upgrading, and repairing PC hardware and software Conduct periodic backups of the identified information systems.
  • Participate and assist in the organization of ICT-related training for the staff.
  • Logging of incidences in an accurate and informative manner as and when they occur.
  • Create and maintain an ICT configuration database for both hardware and software.
  • Keep abreast of technological developments, current initiatives, and changes in ICT and appraise the management accordingly.



Minimum Qualifications

  • A Bachelor’s degree in Computer Science or a related discipline.
  • Possession of CCNA, MCSE, MCITP or any relevant professional certification is an added advantage.
  • 1-3 years of experience in IT support roles.
  • Proficiency in firewall management/configuration is an added advantage
  • Knowledge of using tools to automate configurations through scripts or a background in scriptwriting is an added advantage.
  • Strong follow-up, communication, interpersonal, organizational, and time management skills
  • Passionate, highly self-motivated, energetic, and enthusiastic team player.



How To Apply for Sama Uganda Jobs 2021

All interested and suitably qualified candidates should submit their applications through the link below.

Click here to apply

Deadline: Open until filled



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