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Job Title: Call Centre Representative – Riham Uganda Jobs 2022
Organization: Hariss International Limited
Job Location: Kampala, Uganda
Hariss International Limited Profile:
Hariss International Limited is one of Uganda’s leading manufacturers of food and beverages. Since its inception in 2005, the production of both food and beverages have been operating under the brand name RIHAM.
RIHAM has grown into a well-known household brand over the years and has greatly captured the support of the mass market. The brand currently operates a broad product portfolio comprising of Carbonated Soft Drinks, Natural Mineral Water, Juices, Malt & Energy Drinks, Premium and other biscuits.
Roles and responsibilities:
- Generating calls to potential customers with the main goal to achieve your sales quota
- Direct prospects and leads to the sales team
- After sales service to ensure the customers are satisfied with the products and services
- Offer solutions based on clients needs and capabilities
- Inform customers of new offers
- Provide market research through out bound calling
- Create and update activity reports
- Obtain customer feedback and produce leads.
Minimum Qualifications:
- A minimum of a Bachelors degree from a reputable university
- Previous experience as a call centre representative.
Key Requirements:
- Fluency in at least four of these languages; Rukiga, Runyankole, Rutoro, Runyoro, Kiyarwanda, Kiswahili,Luo,Ateso, Lugisu,( note: English and Luganda are a must)
- Outstanding communicator and listener with the a professional but friendly approach
- Strong computer skills, MS office
- Excellent Dispute resolution skills
- Able to work on own initiative with minimal supervision.
- Customer focus and adaptability to different personality types
- Ability to multi task, set priorities and manage time effectively.
- Persuasive and able to work under high pressure.
How To Apply for Riham Uganda Jobs 2022
All suitably qualified and interested applicants should submit their applications through the link below.
Deadline: 18th March 2022
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