Job Title: Collections Officer – Platinum Credit Uganda Jobs 2021
Organization: Platinum Credit (U) Ltd
Duty Station: Head Office, Kampala, Uganda
Platinum Credit (U) Ltd Profile:
Platinum credit is a leading Regional Micro Finance Company providing emergency loans to employed individuals in Eastern Africa. We have a widespread branch network in Uganda, Kenya and Tanzania. Platinum Credit (U) Ltd has introduced a new product available to formally employed persons working in the Private Sector. Platinum Credit (U) Ltd is a subsidiary of Platcorp Holdings Ltd.
The Collections Officer will be responsible for the direct collection of delinquent loans.
Roles and responsibilities:
Achieving set recovery targets.
Negotiate viable repayment plans and ensure consistency of payment by a client
Field Visits and serving demand letters at customer’s workplace/home to persuade/cause them to pay.
Updating client’s Accounts with feedback collected and uploading necessary documents in the system.
To ensure non-performing loans are returned to the collections at source payment method.
Making outbound collection calls to Customers to ensure payment of outstanding arrears.
Making field visits to track debtors to ensure payment of outstanding arrears.
To resolve customer queries related to arrears.
Liaising with branch staff to ensure non-performing loans in their respective branches are returned to performing.
To negotiate with Customers on the terms of clearing their outstanding
To attain the assigned portfolio performance rates as communicated by management from time to time.
Identify issues attributing to account delinquency and discuss/raise them with management.
To liaise with Government agencies and other authorities to maintain very good working relations necessary to maximize payroll collections.
To diligently handle any collections task as assigned to you from time to time.
Submission of payment requisitions and new deduction schedules to the votes assigned to you by agreed deadline as communicated by the Collections Manager.
The applicant for the Platinum Credit (U) Ltd Collections Officer job should hold a Bachelor’s Degree in a relevant field.
Experience of one (1) year and above in a similar role
Knowledge about the collections process
Customer Care Skills
Excellent Numerical and Analytical Skills
How To Apply for Platinum Credit Uganda Jobs 2021
To apply, submit your application, detailed CV and testimonials to the address below;
The Human Resource Manager; Platinum Credit (U) Ltd Send your application by; Email to: [email protected]
Closing Date: 5th October 2021
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