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Platinum Credit Uganda Jobs 2021 – Collections Officer

Platinum Credit Uganda Jobs 2021

Job Title: Collections Officer – Platinum Credit Uganda Jobs 2021

Organization: Platinum Credit (U) Ltd

Duty Station: Head Office, Kampala, Uganda

 

 

Platinum Credit (U) Ltd Profile:

Platinum credit is a leading Regional Micro Finance Company providing emergency loans to employed individuals in Eastern Africa. We have a widespread branch network in Uganda, Kenya and Tanzania. Platinum Credit (U) Ltd has introduced a new product available to formally employed persons working in the Private Sector. Platinum Credit (U) Ltd is a subsidiary of Platcorp Holdings Ltd.

 

 

Job Summary:

The Collections Officer will be responsible for the direct collection of delinquent loans.

 

 

Roles and responsibilities:

  • Achieving set recovery targets.
  • Negotiate viable repayment plans and ensure consistency of payment by a client
  • Field Visits and serving demand letters at customer’s workplace/home to persuade/cause them to pay.
  • Updating client’s Accounts with feedback collected and uploading necessary documents in the system.
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  • To ensure non-performing loans are returned to the collections at source payment method.
  • Making outbound collection calls to Customers to ensure payment of outstanding arrears.
  • Making field visits to track debtors to ensure payment of outstanding arrears.
  • To resolve customer queries related to arrears.
  • Liaising with branch staff to ensure non-performing loans in their respective branches are returned to performing.
  • To negotiate with Customers on the terms of clearing their outstanding
  • To attain the assigned portfolio performance rates as communicated by management from time to time.
  • Identify issues attributing to account delinquency and discuss/raise them with management.
  • To liaise with Government agencies and other authorities to maintain very good working relations necessary to maximize payroll collections.
  • To diligently handle any collections task as assigned to you from time to time.
  • Submission of payment requisitions and new deduction schedules to the votes assigned to you by agreed deadline as communicated by the Collections Manager.

 

 

Minimum Qualifications

  • The applicant for the Platinum Credit (U) Ltd Collections Officer job should hold a Bachelor’s Degree in a relevant field.
  • Experience of one (1) year and above in a similar role
  • Knowledge about the collections process
  • Computer Knowledge.
  • Customer Care Skills
  • Communication skills
  • Excellent Numerical and Analytical Skills

 

 

How To Apply for Platinum Credit Uganda Jobs 2021

To apply, submit your application, detailed CV and testimonials to the address below;

The Human Resource Manager;
Platinum Credit (U) Ltd
Send your application by; Email to: [email protected]

Closing Date: 5th October 2021

 

 

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