Platinum credit is a leading Regional Micro Finance Company providing emergency loans to employed individuals in Eastern Africa. We have a wide spread branch network in Uganda, Kenya and Tanzania. Platinum Credit (U) Ltd has introduced a new product available to formally employed persons working in the Private Sector. Platinum Credit (U) Ltd is a subsidiary of Platcorp Holdings Ltd.
Job Summary:
Effective & efficient communication with customers to achieve customer satisfaction, timely loan repayments and repeat business.
Roles and responsibilities:
Develop and oversee relationships with clients to ensure top level service provided to clients
Perform as key contact point for portfolio of clients dealing with routine matters throughout range of services and products
Consistent and frequent communication with clients providing complete, concise account information and guidance
Addressing customer concerns and complaints
Design and implement techniques for educating old and new customers on the benefits of existing and new products or services
Ensure assigned portfolio is performing as per company’s set targets
Ensure retention of customers with at least 40% of repeat business from assigned portfolio
Ensure collections performance target of 90% and above for your portfolio
Any other duties as may be assigned from time to time by management.
Qualifications
The ideal candidate must hold a Bachelor’s Degree in a relevant field.
At least one year experience in a similar position/ any other collections related role preferably in financial institution.
Ability to work under pressure.
22-35 Years of age
Male candidates are encouraged to apply.
Computer knowledge.
Excellent numerical and analytical skills.
Excellent interpersonal and communication skills.
How To Apply for Platinum Credit Uganda Jobs 2021
All suitably qualified candidates submit your application, detailed CV and testimonials to the Email address below;
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