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Operations Graduate Trainee – Mercy Corps Uganda

Operations Graduate Trainee – Mercy Corps Uganda

September 12, 2022

Job Title: Operations Graduate Trainee

Organization: Mercy Corps

Duty Station: Kotido & Kaabong


Job Summary:

The Operations Assistant under supervision the Operations Manager (Kotido) and Senior Operations Officer (Kaabong) respectively will be responsible for Operations support management of Kotido & Kaabong offices respectively. S/he will make sure that all programs in the field are fully supported timely and accurately.


Roles and Responsibilities:

  • Support the program with all MC Administration arrangements.
  • Build and maintain productive relationships with all staff, stakeholders, vendors, partners, etc.
  • Maintain high ethical standards and treat people with respect and dignity.
  • Demonstrate an awareness of his/her own strengths and development needs.
  • Develop the capacity of his/her team and assist with continued development of a career path for his/her staff.
  • Work closely with all Mercy Corps staff to ensure smooth introduction and adoption of MC Staff handbook and Administration policy.
  • Work with finance compliance to mitigate fraud, conflict of interest and legal ramifications of Mercy Corps.
  • Adhere to Mercy Corps mandated, procedures and controls including: Field Administration, Field Procurement, Logistics, Asset Management and Finance procedures.
  • Offer support in training and orientation of new staff in those procedures.
  • Prepare and implement guidelines for support functions of the reception, photocopies, translation services, office cleaning, maintenance and travel coordination.
  • Ensure proper functioning and maintenance of the office and guesthouses equipment like photocopiers, printers, cookers, fridges, etc.
  • Ensure all office equipment in the various offices and residence is well maintained, generators are always fueled, generator log sheets are filled in appropriately.
  • Facilitate timely payments for electricity, water, and any other utility bills for the facilities.
  • Responsible for maintaining an accurate inventory of office supplies to include stationery, consumables and cartridges/toners. supplies to include stationery. Overall responsible for all travel and accommodation arrangements for Mercy Corps Guests and staff in Gulu other guest-related issues Keep Travel Tracker up-to-date.
  • Responsible for managing maintaining confidentiality an appropriately the filing system including but not limited to the following; Staff/personnel files, Employment & Service contracts, leave database, stock/inventory files, staff meeting minutes.
  • Assist in collecting monthly staff timesheets and leave request forms.
  • Work closely with the respective supervisors and hiring managers in recruitment processes & staff management.
  • Actively participate in disciplinary actions, hiring and termination meeting for the Gulu office as necessary, advise staff (national and international) on disciplinary procedures.
  • Prepare and attend staff coordination meetings and compile the minutes as discussed and agreed upon by chairperson/supervisor.
  • Assist in conducting or arranging for trainings and or other human resource development activities.
  • Conferencing and Event Management, including making all arrangements as required by MC staff.
  • Support in managing stores and shipment deliveries, and movement of documents and supplies.
  • Administer all health insurance issues for Gulu staff as well as follow up on staff Identity Cards, Medical cards and business card issues.
  • Support in the daily coordination of Mercy Corps Program procurement activities
  • Assists program and support staff on creating clear and understandable purchase requests (PR) and other documentation


Minimum Qualifications for this job:

  • The ideal candidate has Bachelor’s Degree in Procurement and Logistics Management, Business Administration, or a closely related field with international NGOs is an asset.
  • A minimum of 1 years’ experience in field operations with strong organizational skills, ability to maintain the Operations filing system, ability to interact effectively with international and national personnel,
  • Computer literacy i.e. proficiency in Microsoft Office and experience with using email.
  • Excellent English oral and written skills, knowledge of Local language is an advantage
  • Proven ability to solve problems independently without supervision.

Application Instructions

Applications from interested applicants must be made online via the link below:


Closing Date: Friday 23rd September 2022

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Posted in Graduate Trainee Jobs in Uganda