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Kampala Independent Hospital Jobs – Call Centre Agent

Job Title:          Customer Service/Call Centre Agent

Organisation: Kampala Independent Hospital (KIH)

Duty Station: Kampala, Uganda

Job Summary: 

Kampala Independent Hospital Jobs: The Customer Service/Call Centre Agent is the first point of contact for all inbound consumer contact (phone, email, web chat).  They are at the heart of the business. The hospital sees patients from all walks of life and from most parts of Africa. KIH employ the latest techniques and most advanced technologies to solve medical cases and diagnostic problems. More importantly than the latest technology, however, is our firm belief that the team approach to solving medical cases provides superior results.

About US:

Kampala Independent Hospital (KIH) is part of a multinational firm that specialises in healthcare management with operation outfits in London, New York and Miami Florida, USA. The hospital sees patients from all walks of life and from most parts of Africa. KIH employ the latest techniques and most advanced technologies to solve medical cases and diagnostic problems. More importantly than the latest technology, however, is our firm belief that the team approach to solving medical cases provides superior results.

Qualifications, Skills and Experience:  

  • The applicants for the Customer Service/Call Centre Agent jobs should hold a relevant Diploma or Associate’s degree.
  • Fluency in both written and spoken English

Required skills 

  • Call center operation (customer support), Answering telephones and call management, Customer service, Customer relations, Customer support, CRM systems

How to Apply:

All suitably qualified and interested candidates are encouraged to send their updated CVs with salary expectations via Email to [email protected]

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