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Job Title: Account Manager (Long Tail) – Jumia Uganda Jobs 2021
Organization: Jumia Uganda
Duty Station: Kampala, Uganda
Jumia Uganda Profile
Jumia is a leading e-commerce platform in Africa. It is built around a marketplace, Jumia Logistics, and JumiaPay. The marketplace helps millions of consumers and sellers to connect and transact. Jumia Logistics enables the delivery of millions of packages through our network of local partners. JumiaPay facilitates the payments of online transactions for Jumia’s ecosystem. With over 1 billion people and 500 million internet users in Africa, Jumia believes that e-commerce is making people’s lives easier by helping them shop and pay for millions of products at the best prices wherever they live. E-commerce is also creating new opportunities for SMEs to grow, and job opportunities for a new generation to thrive. With over 5,000 employees in more than 10 countries in Africa, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact in Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation.
The way we manage our company is built on the belief that by giving a WOW service to our clients, we will be able to change the delivery market. How are we doing it? By paying attention to all the details. Glovo is a hyperlocal marketplace featuring the most trendy places in each city and delivering their products in less than 60 mins. As an Account Manager of long tail, you will play a key role in the Glovo Account management team. You will be directly responsible for impacting all the long tail partners to make them grow, sell assets and improve user UX.
Roles and Responsibilities:
Maintain a good relationship between Glovo and our partners through scalable tools/ initiatives and having good partner support.
Optimize Glovo visibility in our partners through marketing actions and our marketing kits.
Understand motives of inactive partners and churn and make plans to improve MoM.
Define scalable processes, making sure long tail partners are self-sufficient in using our tools.
Customer Service or Business Consultancy
Preferably experience in FMCG, food-hospitality or on-demand delivery industry
Effective English written and communication skills
High level of excel skills required
We are always looking for the best candidates, so if you think you would be a good fit even if you don’t meet 100% of the requirements we would love to hear from you!
All interested and suitably qualified candidates should submit their applications through the link below.
Deadline: Open until filled
No employer should ask you for money in return for advancement in the recruitment process or for being offered a position. Please contact Fresher Jobs Uganda if it ever happens with any of the jobs that we advertise.