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Job Title: Customer Service Agent – ENGIE Energy Access Uganda Jobs 2022
Organization: ENGIE Energy Access Uganda
Duty Station: Jinja, Uganda
Reports to: Call Centre Team Lead
Position: Part time
ENGIE Energy Access Uganda Profile:
ENGIE Energy Access is one of the leading Pay-As-You-Go (PAYGo) and mini-grids solutions provider in Africa, with a mission to deliver affordable, reliable and sustainable energy solutions and life-changing services with exceptional customer experience. The company is a result of the integration of Fenix International, ENGIE Mobisol and ENGIE PowerCorner; and develops innovative, off-grid solar solutions for homes, public services and businesses, enabling customers and distribution partners access to clean, affordable energy. The PAYGo solar home systems are financed through affordable installments from $0.14 per day and the mini-grids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities. With over 1,700 employees, operations in 9 countries across Africa (Benin, Cote d’Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda and Zambia), over 1 million customers and more than 5 million lives impacted so far, ENGIE Energy Access aims to remain the leading clean energy company, serving millions of customers across Africa by 2025.
This person will play a crucial role on the Global HR team consolidating our employee data and HR reporting across 13 global locations, managing our HRIS systems, and liaising with key ENGIE offices on process improvement, European contracting and labor laws, and new systems roll out. This role will also be part of a dynamic Global HR team supporting on projects as diverse as onboarding, learning and development, talent acquisition, and performance management.
Roles and Responsibilities:
Creating a Positive Customer Experience
Administrative and Team Building
Assist in Sales / Cross Selling
Note: All applicants must be living in or around Jinja District
All interested and suitably qualified candidates should submit their applications through the link below.
Deadline: 26th May 2022
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