dfcu Bank is a fast-growing Bank in Uganda offering a wide range of financial solutions to its chosen market segments. We are seeking to recruit a Credit Control Officer in our Chief Operating Officer to support our expansion strategy.
Reporting to the Manager- Product Development, the role holder will be responsible for planning product design, product development, product evaluation, and influencing the product roadmap in line with agreed work plans.
Roles and responsibilities:
Identify customer segments with their respective needs at a granular level, creating personas, customer journeys and attributes that are addressed with Bank products or features using data insights to recommend opportunities that deliver on business aspirations.
Participate in quality and completeness of the finished product by applying best practices to acceptance, testing and use product expertise to influence test cases.
Liaise with and support Marketing team for new product launches, reviews, initiatives for low performing products and for increased product adoption.
Conduct research for rich insights, develop proposals, and work with vendors or application development team during the design and prototype process.
Determine and agree on product specifications according to a number of various factors and use cases.
Analyze market trends, develop sales, price and profitability plans for new or existing products in conceptualization, in collaboration with the business teams.
Recommend existing Product improvements and identify new opportunities to increase business growth and revenue realization.
A Bachelor’s Degree in Computer Science, Information Technology, Business Computing, Commerce, Accounting or Business Statistics or a related field.
Strong understanding of banking operations, FinTech, and product development trends.
A professional qualification in financial services and technology.
Project Management (e.g. Prince II or Agile Methodology) would be added advantage.
3-5 years’ relevant work experience at a large financial services institution.
Ability to prepare product papers / Business cases.
Ability to manage relationships and engage with fintech teams that bring products to market faster than our competition is critical.
Demonstrated ability to link and apply complex technologies to business strategies & a high proficiency in Information and Communication Technology.
Passionate about product innovation improving consumer experience.
Strong skills in business process analysis and redesign.
Experience collaborating with a team of programmers with varying skillsets.
Entrepreneurial mindset with the ability to work in a rapid and iterative development environment.
Experience with data analytics and tagging concepts.
High-level of integrity, work ethics and strong skills at relationship building.
Excellent written and verbal communication skills, including the ability to effectively present complex information clearly and appropriately handle sensitive information.
Extremely organized, detail-oriented individual who is capable of self-managing and multi-tasking in a fast-paced, demanding environment.
Endlessly curious in how emerging digital trends can translate into excellent customer experiences.
Provide product training, relevant clinical papers, printed and electronic promotional material and the necessary technical expertise to sales team to enable them to sell the product.
How To Apply for DFCU Bank Uganda Jobs 2021
If you believe you meet the requirements as noted above, please forward your application with a detailed CV including present position and copies of relevant professional/academic certificates (University Transcript, O & A level), by close of business on Monday 23rd August 2021 to the email address indicated below:
dfcu Bank is committed to give equal opportunities in employment and aims to ensure that it does not discriminate against gender or race. Only short-listed candidates will be contacted through +256 312 300469.
Disclaimer: dfcu Bank does not solicit/accept payment in cash/kind from prospective candidates in exchange for shortlisting or job placement. Any candidate who engages in this kind of transaction is aiding and abetting fraud and will be automatically disqualified.
Closing Date: 23rd August 2021
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