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Job Title: Customer Service Associate
Duty Station: Kampala, Uganda
Customer Service Jobs in Uganda 2018: BitPesa is a digital foreign exchange and payment platform that leverages blockchain settlement to significantly lower the cost and increase the speed of business payments to and from frontier markets. BitPesa is a market-maker in every major African currency and opens corridors for business payments and trade between frontier markets and the rest of the world. Founded in 2013, BitPesa was the first blockchain company to be licensed by the UK’s Financial Conduct Authority and follows stringent KYC practices. BitPesa services frontier market businesses and multinationals paying suppliers as far as China and UAE, as well as cryptocurrency traders. Our API also enables international remittance companies to send white-label payments to dozens of bank networks and mobile money operators across Nigeria, Kenya, Ghana, Uganda, Tanzania, Senegal, and the DRC.
Key Duties and Responsibilities:
Voice of the Customer / Product Feedback: Provide customer product feedback and product feature requests from region to Customer Service Manager
Analytics/Reconciliation: Work with Finance team to reconcile old transactions
Qualifications, Skills and Experience:
How to Apply:
All suitably qualified and interested candidates who wish to join BitPesa are encouraged to apply online at the link below.